Dear Festool Customer,
At Festool we take great pride in delivering the most innovative and useful products available, while applying the highest possible quality standards. Though our tools are used by consumers at many levels, they are ultimately designed for the most demanding professionals, many of whom rely on them for their livelihood.
As a premium brand, our customers have extremely high expectations of us, and it is our ceaseless commitment to meet these expectations, oftentimes at great cost and effort. Our unwillingness to compromise means that we sometimes have to make hard choices.
With these factors in mind, we have decided not to introduce the Carvex jigsaw to the US and Canadian markets at this time. Late round testing in certain applications specific to North America has demonstrated that the current design does not meet the exacting standards that we demand of ourselves, and that our customers have come to expect.