Introducing SERVICE All-Inclusive!

Thursday, October 2, 2014 | Reader Comments | General Information | Paint

Service All-Inclusive

Now, there are even more reasons to register your Festool power tool(s)!

In recent years, the idea of customer service has become more of a buzzword than a meaningful concept, marketed by companies who want you to believe they've got your back. Well, Festool is not that kind of company. We aspire to build and maintain meaningful relationships with each of our customers, especially in times when you need us the most. That's the essence of SERVICE All-Inclusive, a new way of doing business from Festool that puts our approach to service at the same caliber as our tools... second to none.

In short, SERVICE All-Inclusive means that every Festool power tool comes bundled with an industry-leading package of offerings to support you and assist with any problems you might encounter with your tool. Don't forget to register your tools with us to make it easy to use these services when you need them!


Enjoy the benefits of SERVICE All-Inclusive

36-Month Warranty 36-Month Comprehensive Warranty
The most comprehensive warranty in the industry provides coverage 36 months from the date of purchase.
3-Year Free Shipping 3-Year Free Shipping
Festool will cover the cost of shipping tools to the service department and back to the customer for the first three years with our online repair form.
30-Day Money Back Guarantee 30-Day Money Back Guarantee
Customers are provided with a no-risk, 30-day money back guarantee. If they are not completely satisfied, they can return the tool for a refund.
10-Year Spare Parts Availability 10-Year Parts Availability
Spare parts availability is guaranteed for 10 years, ensuring long-term support for your investment.
48-Hour Repair Service 48-Hour Standard Repair
Most tools are repaired and ready to ship back to the customer within 48 hours of the tool being received by the service department.
Dedicated Service Hotline Dedicated Service Hotline
Factory-trained service professionals are available for troubleshooting and questions about repairs at 888-337-8600.
24/7 Online Service Hub Access spare parts catalogs and product manualsfill out repair forms and mailing labels, and review video content online anytime.
Instructional videos Instructional Videos
A comprehensive library of troubleshooting and how-to videos are available online anytime.

 

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Register Your Tools Today!

Thursday, October 2, 2014 | Reader Comments | General Information | Paint

Register Your Tools!

To take full advantage of the Service All-Inclusive program, register your tools today. Tool registration takes just a few minutes, but the benefits last for years.

  • Should you need to send your tool for repair or servicing, the process will be much faster.
  • It creates a record of your purchase in case your tool is lost, stolen or damaged by a fire or other catastrophe.
  • Automatically enters you into our monthly sweepstakes where you have a chance to win more tools!
  • Access videos for demos and tips to help you get the most out of your investment
  • Expanded coverage - now includes any product with a serial number, including MFT/s, CMS Router tables, Sys-Ports and any other product with a serial number.
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Registering a tool only takes a couple of minutes. To get through it faster, you'll want to have your tool nearby, or at least easy access to the model and serial number.

Protect your investment and register your tools today!

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Seeking Regional Sales Managers for Paint

Tuesday, May 28, 2013 | Reader Comments | General Information

Tooltechnic Systems, LLC dba Festool USA, a German Manufacturer of high quality, innovative power tools for professional trades people, is seeking three promising salespersons to fill the Regional Sales Manager (RSM) Paint positions in three key markets. The markets include: New York, San Francisco/Bay area, and the Washington/Oregon region. Candidates should have strong B2B outside sales experience as well as experience calling on end users; college degree or equivalent preferred. Experience in the paint industry and/or sundries sales a plus but not a requirement. Must have the ability to lift 75 lbs.

We offer a competitive compensation package with benefits and growth potential.

Initiatives include sales of products by maintaining and expanding customer base, achieves regional sales goals through definitive sales plan, implements trade promotions and recommends product lines through surveying customer needs and promoting line through selling of core power tool systems. Candidate skills to include meeting sales goals, motivation for sales, territory management, presentation skills, performance management, build relationships, time management, emphasize excellence, negotiation, and be results driven.

Festool is an equal opportunity employer.

Requirements: B2B Outside Sales Experience, College Degree or Equivalent, Travel Required, Paint Industry Experience Required.

For more information, including method for applying, please visit our website at http://www.festoolusa.com/contact/jobs/.

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Hot off the presses: 2013 Festool Catalog

Tuesday, February 19, 2013 | Reader Comments | General Information

TS 55 R and Carvex Jigsaws

 

Hot off the presses: 2013 Festool Catalog.

Well, it's a new year and that means new Festool tools and accessories. Visit your preferred Festool dealer for a copy of the new 2013 Festool Catalog, or visit our website and fill out ourcatalog request form. We'd recommend that you contact your dealer to confirm they have the catalogs in stock. We also have a PDF copy of the catalog that you can view online.

Read more...

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Win KAPEX Miter Saw + Dust Extractor!

Wednesday, December 12, 2012 | Reader Comments | General Information

Festool Sweepstakes

Oh yeah, baby! You're not going to want to miss this one! It's the season of giving and we're stepping up with our best sweepstakes prize of the year.

Visit festoolsweepstakes.com today to register for your chance to win a Kapex SCMS and CT 26 HEPA Dust Extractor. Since the contest starts fresh on the first of every month, you'll have more opportunities to win. Entering to win is quick and easy! Don't worry, we won't spam you or share your information with others.

Congratulations to Jason Tarsi who was our randomly selected winner of the New SysLite LED Worklamp and C15 Brushless Cordless Drill Set last month. You could be next! Good luck.

Want another chance to win?

About once a month, we send out our email newsletter with information to keep you up-to-date on the latest news from Festool. Well, there's a lot more going on than what we share in our email newsletter. If you use Facebook, head over to our page and give us a like. Then. complete the short entry form (name and email address) for your chance to win.

We'll be giving away a SysLite LED Worklamp every week during the sweepstakes period.

See our web page for complete rules and conditions.

 

Festool reserves the right to change or cancel any promotion or sweepstakes at any time. No purchase necessary. Must be 18 years of age to participate and a resident of the US or Canada, excluding Quebec. Festool employees and dealers are not eligible to participate. See website for list of prizes, dates, rules and restrictions.

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'Tis the season.

Wednesday, December 12, 2012 | Reader Comments | General Information

Happy Holidays

Happy holidays and seasons greetings to you and yours from your friends at Festool. We hope that you've had a successful 2012 and that Festool has been instrumental in that success.

Hopefully you're on the nice list and will find some Systainer-size boxes under your tree this year! If you're afraid you're on the naughty list, you can always enter to win the Kapex and CT 26 we're giving away in this month's sweepstakes, like us on Facebook for a chance at our weekly SysLite giveaway, or enter our Festimonial giveaway for your chance at your choice of a CXS cordless drill or SysLite! Wow, it really is the season of giving here at Festool!

We sincerely appreciate your support of Festool.

Best wishes for a great 2013!

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Give us a like for a chance to win a lite!

Wednesday, November 21, 2012 | Reader Comments | General Information

CMS Router Table

We're giving away a SysLite every week!

About once a month, we send out our email newsletter with information to keep you up-to-date on the latest news from Festool. Well, there's a lot more going on than what we share in our email newsletter. If you use Facebook, head over to our page and give us a like. Then. complete the short entry form (name and email address) for your chance to win.

We'll be giving away a SysLite LED Worklamp every week during the sweepstakes period.

Read more...

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Win an OF 1400 Router + Dust Extractor!

Tuesday, September 18, 2012 | Reader Comments | General Information

Festool Sweepstakes

 

You'll need a plunge router and dust extractor to go with that new CMS Router Table on October 1st, so let's us help you out. Visit festoolsweepstakes.com today to register for your chance to win. Since the contest starts fresh on the first of every month, you'll have more opportunities to win. Entering to win is quick and easy! Don't worry, we won't spam you or share your information with others.

For September, we're giving away a Festool OF 1400 Plunge Router and Festool CT 36 HEPA Dust Extractor valued at more than $1,000.

Congratulations to Erwin Brinkman, Larry Mason, Ken Ashburn and Robert Robinson who were our randomly selected winners of the New SysLite LED Worklamp last month. You could be next! Good luck.

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