In the last edition of SysNotes, I talked about the level of integrity used in the production of our products. Think about this... If I told you that I would become your cell phone provider and guaranteed that your phone would work 99% of the time would that be acceptable? That means that 14 minutes of every day your phone would not work. Not so great after all, huh?
I don't know about you but it's almost uncomprehensible to think about something in terms of millions. When is the last time you counted a million of something?
We measure our tolerances in terms of parts per million. Ok, what's the big deal? The big deal is that our parts suppliers need to meet very strict tolerances and most of them have fewer than 60 parts per million (or 99.994%) that do not meet those tolerances. Let me give an example of a strict tolerance to put things into perspective. There's a part in our Rotex sanders that has a specification of an 8mm diameter with a tolerance of 8 microns. A micron is 1/75th the width of a human hair.
In simple terms, that means we strive for perfection because we want to provide you with the best tools in the world.